Services Overview
Extra Step Assurance delivers end‑to‑end event management, training, and compliance support for organizations that operate in highly regulated environments. From statewide conferences to multi‑site CME/CEU programs, the team blends logistics, technology, education, and fiscal discipline so every event is both impactful and fully compliant.
Strategic Event Management
Extra Step Assurance is proud to offer deep experience across onsite, hybrid, and virtual events, with more than 30,000 attendees supported by the team in recent years and over 65,000 across Ohio department projects overall. Whether the goal is a statewide summit, targeted training, or a high‑profile public event, the company designs each experience to deliver clear outcomes and measurable value.
Full‑service event coordination includes:
Budget and financial management, aligned with state and federal guidelines.
End‑to‑end show services and logistics for conferences, expos, and trainings.
Pre‑event and post‑event planning, timelines, and issue resolution.
Exhibit display design, floor plan strategy, and 3D room rendering.
Installation, dismantling, warehousing, and rental equipment coordination.
On‑call support before, during, and after each event.
Promotional support including email campaigns, contests, and social activity.
Conference & Summit Production
Extra Step Assurance specializes in large‑scale conferences and summits, from 100‑person leadership gatherings to 1,600+ attendee academies and multi‑day technology conferences. The team manages the entire production pipeline so agency staff can remain focused on content, stakeholders, and mission
Conference production services:
Theme development, program structure, and agenda design.
Main‑stage and breakout session planning, including 40+ concurrent sessions when needed.
Speaker management: sourcing, vetting, contracting, training, and onsite care.
Volunteer recruitment, training, and scheduling for 50–100+ volunteers.
Exhibitor and sponsor coordination, show services, and floor‑plan optimization.
CME/CEU Training & Compliance
Many events supported by Extra Step Assurance are CME/CEU‑bearing programs for healthcare, mental health, aging services, and other licensed professionals. The company understands that accurate tracking, documentation, and certificates are non‑negotiable when credentials and audits are on the line.
CME/CEU services include:
Coordination with accredited providers and state boards.
Design of data collection for attendance, session selection, and hours completed.
Custom registration fields for license types, NPI/ID numbers, and disciplines.
Real‑time or post‑event reporting for compliance and grant documentation.
Automated, personalized certificate generation delivered quickly after events.
Registration, Data & Reporting
Behind every successful event is a clean, reliable data system. Extra Step Assurance builds and manages custom registration platforms for each project, tailored to the agency’s reporting, financial, and compliance needs.
Registration and data capabilities:
Custom URL registration sites with multi‑registrant and payment options.
Secure payment processing, purchase order handling, and financial reporting.
QR‑code check‑in and session tracking for thousands of attendees per event.
Real‑time dashboards for agency clients on registrations, capacity, and special needs.
Detailed post‑event analytics by session, role, district, credential, or any required field.
Creative, Branding & Communications
In regulated environments, visuals must be both engaging and compliant. Extra Step Assurance develops creative materials and communication plans that align with Ohio branding requirements while still feeling modern and event‑ready.
Creative and communication services:
Event branding, logo development, and visual identity aligned with state standards.
Design of agendas, signage, slide templates, posters, and digital assets.
Email sequences and announcement templates for attendees, speakers, and exhibitors.
Social and web copy to support agency marketing teams.
Government & Grant Support
Extra Step Assurance understands the realities of working with public funds—delayed POs, grant requirements, procurement rules, and the need for airtight documentation. The company operates as a partner to agency fiscal and program teams, not just as a vendor.
Government and grant support includes:
Budget planning that aligns with Ohio Office of Budget and Management guidelines.
Vendor sourcing and rate negotiation to stretch limited public funds.
Grant‑aligned reporting and documentation for federal and state programs.
Compliance with Ohio Administrative Code and agency‑specific requirements.
Why Clients Choose Extra Step Assurance
Organizations return to Extra Step Assurance because of the combination of scale, reliability, and partnership mindset. Over 100 state events, 65,000 attendees, and $7M+ in funds managed with zero overages demonstrate what the team calls “assurance” in practice, not just in name.